HotSet Privacy Policy

Last modified:May 9,2021

HotSet Inc., a California corporation (“Company”), respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Privacy Policy”) as may be referred to in other Company documentation, including but not limited to the Terms of Use). This Privacy Policy describes the types of information the Company may collect from you or that you may provide when you use the HotSet mobile application (“App,” together with the Website, the “HotSet Platform”) to access our Services (as defined in the Terms of Use) and our practices for collecting, using, maintaining, protecting, and disclosing such information.

This Privacy Policy applies to information we collect on the HotSet Platform:

  • when you browse the Website or use the App, or
  • when you submit a form to create a HotSet Account (as defined in the Terms of Use), or
  • in text messages, phone calls, emails and other electronic messages between you and the Company.

It does not apply to information:

  • collected by the Company offline or through any other means, including on any other website operated by the Company or any third party; or
  • any third party, including through any application or content that may link to or be accessible from or on the HotSet Platform.

By using the HotSet Platform, you accept and agree to be bound and abide by the Privacy Policy. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will handle it. If you do not agree with our policies and practices, your remedy is to not access and use the HotSet Platform. This Privacy Policy may change from time to time. We will use our best effort to provide email notice to any registered users about the changes to our Privacy Policy. Your continued use of the HotSet Platform after we make changes to our Privacy Policy is deemed to be the acceptance of those changes, so please check this Privacy Policy periodically for updates.

1) About HotSet

HotSet offers a range of services to employers, movie and TV production companies, commercial production companies (“Sponsors”), healthcare providers (“Healthcare Providers”), and individuals (“Individuals”) including a platform and dashboard with program-specific analytics, a care coordination portal for patient management, a patient portal with health and testing information, and information regarding your employment (“Services”). We are not a medical service provider, health insurance company, or licensed to sell health insurance.

2) Children’s Privacy

HotSet Platform is not intended for children under the age of 13. You must be at least 13 years old or older to use our Services. We will not knowingly collect information from children under the age of 13. If HotSet learns that we have collected or received personal information from a person under 13, we will delete that information.  Additionally, no one under the age 18 may provide any personal information to or on HotSet Platform without the permission of your parent or guardian. If you are a minor under the age of 18, you will need the permission of your parent or guardian prior to using the HotSet Platform to use the Services or to provide any information about yourself to us, including your name, address, telephone number, email address, or any other information. If you believe your child has provided us with personal information without your authorization and you would like to have the personal information deleted, please contact us by emailing

3) The Information We Collect

We collect several types of information from and about users of the HotSet, including the following:

  • Personal Information: When you access the HotSet Site or App, we may ask you to voluntarily provide us with certain information that personally identifies or could be used to personally identify you (“Personal Information”). Personal Information includes, but is not limited to, contact information (such as your name, address, e-mail address and phone number, demographic data (such as your gender, date of birth and zip code), picture, and medical data and health information you choose to share. You do not have to provide any of your medical data and health information if you choose not to provide it. Your consent is required before HotSet collects any of your medical data and health information. We may also collect additional information, which may be Personal Information, as otherwise described to you at the point of collection or pursuant to your consent.
  • Billing, Collection and Payment Information: If you are a Sponsor, when you make a payment for a subscription, your payment card information may be processed by our payment processing partner, Stripe. Stripe collects your voluntarily provided payment card information necessary to process your payment. Stripe’s use and storage of information it collects is governed by Stripe’s applicable terms of service and privacy policy. The information we store includes your payment card type and the last four digits of the payment card. We may provide to you the option to remove your stored payment card information through your account settings.
  • Protected Health Information: Under a federal law called the Health Insurance Portability and Accountability Act (“HIPAA”), some of the contact, demographic, payment, and health or healthcare-related information that HotSet collects may be considered “Protected Health Information” or “PHI.” PHI under HIPAA include information such as diagnoses, treatment information, medical test results, prescription information, national identification numbers and demographic information such as birth dates, gender, ethnicity, and contact and emergency contact information. HIPAA provides specific protections for the privacy and security of PHI and restricts how PHI is used and disclosed. HotSet is neither a covered entity or a business associate of a covered entity, which must comply with HIPAA regulations. However, HotSet will only collect and disclose PHI with your prior written consent.
  • Traffic Data: When using HotSet, we also may automatically collect data including your IP address, domain server, type of mobile device(s) used to access the HotSet Platform, web browser(s) used to access the Site, any referring webpage or other source through which you accessed the Site, geolocation information and other statistics and information associated with the interaction between your browser or device and HotSet (collectively called “Traffic Data”). Depending on applicable law, some Traffic Data may be Personal Information.

4) How We Collect Information

We collect the above-mentioned types of information from you when you provide it to us when you register to use the HotSet Platform and as part of providing some of our Services to you.

As you navigate through and interact with the HotSet Platform, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your usage (including traffic data, location data, logs, and other communication data), information about your computer and internet connection (including your IP address, operating system, and browser type) and behavioral tracking (including online activities over time and across third-party websites or other online services. We may also collect information that your computer or mobile device provides to us in connection with your use of the Services

We may also ask you for information when you report a problem with HotSet and retain records and copies of your correspondence (including email addresses), if and when you contact us. Details of any transactions you carry out through HotSet may also be collected when you provide financial information when placing an order. We may also collect information you authorize third parties to release to us, such as from our business partners or Healthcare Providers.

Do Not Track: The term “Do Not Track” refers to a HTTP header offered by certain web browsers to request that websites refrain from tracking the user. We take no action in response to Do Not Track requests.

The information we collect automatically does not include Personal Information, but we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve the HotSet Platform and to deliver better and more personalized Services by enabling us to estimate our audience size and usage patterns, store information about your preferences, allowing us to customize the HotSet Platform according to your preferences and recognize you when you sign in to HotSet Platform.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser Cookies). A cookie is a small file placed on the hard drive of your computer or mobile device. You may refuse to accept browser Cookies by activating the appropriate setting on your browser. Unless you have adjusted your browser setting so that it will refuse Cookies, our system will issue Cookies when you access the HotSet Platform.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
  • Web beacons (a.k.a. “clear GIFs” or “Pixel Tags”). Web beacons are tiny graphic images with a unique identifier, similar in function to Cookies, that are used to track the online movements of web users. In contrast to Cookies, which are stored on a computer’s hard drive or web browser, they are embedded invisibly in web pages. Web beacons also allow us to send email messages in a format that users can read, and tell us whether emails have been opened to, in part, ensure that we are sending only messages that are of interest to our users. We may also use this information to reduce or eliminate messages sent to a user.

5) How We Use Your Information

We use Personal Information you provide to us or we collect from you to provide you with information relating to the Services that you request from us, to provide you with notices about your account, including expiration and renewal notices, to carry out our obligations and enforce our rights arising from any contracts entered into between you and HotSet, including for billing and collection, to notify you about changes to HotSet or any products or services we offer or provide though it, to allow you to participate in interactive features, to customize and tailor your experience, which may include sending customized messages, or any other purpose with your written consent.

Here is how HotSet use and store your Personal Information in relation to its currently available Services:

  • Pre-employment Screening: HotSet will allow Sponsors to request documentation and ask several screening questions regarding any symptoms and close contact history the Individual may have from he or she on the HotSet Platform to comply to pandemic protocols and ensure the safety of the work environment. n Individual will then be able to forward any necessary documentation or permit Sponsor to upload the documents on their behalf. Health related information will be stored by the Sponsor for the duration of the production and the Individual’s App account for 14 days. The Healthcare Provider assigned to the Individual will have access to the Individual’s information collected under this function. All information collected under this function will be treated as confidential medical records that are only available to people with specifically granted access.
  • Uploading Health Documentation: Healthcare Provider with unique logins will have special admin function that will allow them to help conduct services for Individuals assigned to them by the Sponsor. The Healthcare Provider will be able to use the Individual’s information on the account such as name, picture and date of birth to verify the identity of the Individual being tested and record the test result on the HotSet Platform under this function. All information collected under this function will be treated as confidential medical records that are only available to people with specifically granted access.
  • Contactless Documentation: Including E-signature, digital call sheets and sides, maps, assigned items, virtual check-in/check-out. This information will be stored separately on HotSet’s server from confidential medical information.

We may use your PHI to provide the Services, to meet our legal obligations, or for any other purpose for which you have given consent.

We may use information that is neither Personal Information nor PHI (including information that has been de-identified and aggregated) to better understand who uses HotSet and how we can deliver a better experience, or otherwise at our discretion.

6) How We Share Your Information

HotSet may use the information that we collect about you or that you provide to us, including any Personal Information and PHI:

  • to present the HotSet Platform and its contents to you,
  • to provide you with information or Services that you request from us,
  • to fulfill any other purposes for which you provide such information for,
  • to enhance the HotSet Platform via with customized and personalized viewing recommendations for content we think will optimize your experience with the HotSet Platform,
  • to provide you with customized Services and advertising you view,
  • to carry out our obligations and enforce our rights arising from any contracts entered into between you and HotSet,
  • to notify you about changes to HotSet Platform,
  • in any other way we may describe when you provide the information to us,
  • for any other purposes with your consent.

HotSet may also share your Personal Information or PHI to another company in connection with a merger, sale, acquisition or other change of ownership or control by or of the Company (whether in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy policies and practices.

Additionally, because you may access the HotSet Platform through different devices (e.g., your mobile phone or computer) and different platforms (e.g., the Website or App). The information that we collect and store through those different uses may be cross-referenced and combined.

We may share your Personal Information if we determine in good faith that such disclosure is needed to comply with any court order, law, or legal process, including to respond to any government or regulatory request, to prevent or lessen a serious and imminent threat to the health or safety of you, another person or the public, to enforce or apply our Terms of Use, including for billing and collection purposes or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Third parties and Sponsors that receive your information may or may not have a legal obligation to keep your personal information private.

7) Choices About How We Use and Disclose Your Information

HotSet strives to provide you with choices regarding the information you provide to us.

Tracking Technologies and Advertising: You may set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of the Site may then be inaccessible or not function properly. HotSet may also make available privacy settings in the App for you to adjust how we use and disclose your information.

8) Data Security

We use a combination of technical, administrative, and physical controls to maintain the security of your data. If you have a security-related concern, please contact us. Always be sure to secure your login credentials for accessing the HotSet Platform. In order to protect you and your information, we may suspend your use of any of the on-line service, without notice, pending an investigation, if we suspect any breach of security.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to HotSet. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

9) Links to Third Party Websites

The HotSet Platform may contain links to third party websites and services (e.g. Stripe for payment processing) and some of those third-party websites may be co-branded with our logo (the “Third-Party Services”).  These Third-Party Services are not our services. We do not control (and are not responsible for) third party content or privacy practices. Any personal information you provide to them is not covered by this Privacy Policy. We encourage you to review carefully the legal and privacy policies of all other digital services that you visit.

10) Changes to Your Information

All users may review, update, correct or delete the Personal Information in their user account by contacting us at If you completely delete all of your information with us, then your user account will be deactivated. We may retain an archived copy of your records.

11) Data Retention and Account Termination

You may close your HotSet Account in Settings on the App or contacting us at After the termination of your account, we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Services or to comply with legal obligations. We may also maintain residual copies of your Personal Information in our backup systems.

12) Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Site home page. If we make material changes to how we treat our users’ Personal Information, we will notify you by email to the email address specified in your account or through a notice on our HotSet home page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you in order to receive such notices.

13) Contact Information

If you have any questions, concerns or complaints about our Privacy Policy or our data collection or processing practices, or if you want to report any suspected security violations to us, please contact us at